Terms & Conditions
- Crystal Theatre tickets are nonrefundable, nor may they be exchanged.
- Tickets (including Gem Season Tickets) are transferable.
- Unless otherwise stated, tickets are general admission and seating is on a first-come, first-serve basis.
- In the event of a cancellation: We are only able to issue refunds for events that are officially cancelled and NOT rescheduled.
- If an event is postponed or rescheduled a refund will not be issued. Rest assured that your tickets will be valid for the rescheduled date.